Billing
Prepare and submit supported claims, track payer responses, and coordinate missing information.
Primary care · Mental health · SUD treatment
Your clinic earned it. Let’s work on getting it paid.
Billing, denial follow-up, and payment reconciliation for practices and treatment programs—including PHP, IOP, and outpatient care.
30 minutes. No obligation. No patient records needed.
Built from clinic experienceScope agreed in writing
Focused on the care you provide
Three specialties. Your kind of billing.
Primary care visits, mental health services, and SUD programs need different workflows. Start with yours.
01
Primary care
From office visits to outstanding balances. Bring claims, denial follow-up, and payment reconciliation into one clear process.
Explore billing support 02Mental health
Billing support for therapy, psychiatric care, and group practices—with a clear process for claims, authorizations, and unpaid balances.
Explore billing support 03Substance use treatment
Billing and follow-up for substance use disorder programs across partial hospitalization (PHP), intensive outpatient (IOP), and outpatient (OP) treatment.
Explore billing support
Built from the clinic side
You should know what happens after a claim goes out.
RemitTrail grew out of the billing work inside our own behavioral health and primary care clinic. We know how much time it takes to chase an answer while also running a practice.
Our approach brings billing support, practical automation, and human review together. The goal is straightforward: make the outstanding work visible, give it an owner, and keep your practice informed.
Clinic operating experiencePeople responsible for follow-throughClear communication
See how we work →Less guessing. More clarity.
See the work behind the numbers.
A report should tell you what needs to happen next—not just how much is outstanding.
We organize follow-up around the claim status, the next action, and who needs to act. Reporting format and cadence are agreed with your practice.
Billing work overviewIllustrative example
Claim awaiting information
Practice + billingConfirm missing billing details with the practice.
Denial ready for review
Billing teamCheck the payer’s reason and supporting records.
Payment to reconcile
ReconciliationMatch remittance, claim, and deposit records.
Sample workflow only. No client data or performance results shown.
One coordinated scope
Support across the billing cycle.
Choose the work your practice needs. We define responsibilities, access, and deliverables before getting started.
Authorization support
Track requests, approvals, and outstanding information with your clinical and administrative teams.
Denial follow-up
Review denial reasons, organize corrections or appeals, and track the next action.
Payment reconciliation
Match remittance records to claims and available deposit information; flag discrepancies.
Credentialing support
Coordinate enrollment applications and follow up on payer requests within the agreed scope.
Clear reporting
Review outstanding work, progress, and the items that need your practice’s attention.
Straightforward monthly pricing
A flat monthly fee for an agreed scope.
The monthly fee is per practice or account. We agree the services, expected volume, and EHR responsibilities before work begins. Additional services require a separate written quote and approval.
Primary care
$750/ month
For an agreed primary-care billing scope.
Per practice or account.Mental health
$750/ month
For an agreed therapy or psychiatry billing scope.
Per practice or account.SUD programs
$1,500/ month
For agreed PHP, IOP, or OP program billing scope.
Per practice or account.A practical start
Know the plan before you hand over the work.
Talk through your practice
Start with your services, payers, current system, and the billing issues you want to solve.
Agree the scope
Review the flat monthly fee, services, expected volume, EHR responsibilities, reporting, and written agreement terms.
Set up the handoff
Arrange appropriate access and data safeguards, assign contacts, and agree how outstanding work will be prioritized.
Before we talk
Good questions. Clear answers.
What happens in the free review?
We discuss your practice, payer mix, current billing process, and the work you need help with. The introductory call does not require patient records or promise a recovery estimate.
What does pricing include?
Primary care and mental health are $750 per month per practice or account. PHP, IOP, and OP SUD programs are $1,500 per month per practice or account. Each is a flat fee for the scope agreed in writing, not a percentage of collections.
How is scope confirmed?
Before work begins, we agree the services, expected volume, EHR responsibilities, reporting, and written terms. Additional services require a separate written quote and approval.
Can you work with our current billing system?
We review the system, access options, and workflow with you first. Any compatibility requirements or proposed changes are identified before engagement.
Do PHP, IOP, and OP use the same billing process?
Not necessarily. Claim format, authorizations, and payment arrangements depend on the payer, program, and setting. We review those details before agreeing the scope. Mental health programs may also offer PHP and IOP services.
How should we share billing records?
Please do not send patient information through the website or booking form. If a detailed review is needed, we arrange the appropriate agreement, access, and secure sharing process first.
Let’s talk about your practice
Make the next step a clear one.
Tell us what’s working, what’s stuck, and what you want off your team’s plate. We’ll talk through where we can help.
Your free billing review30-minute introductory conversation
- Tell us about your practice and payer mix.
- Walk through your biggest billing challenge.
- Discuss the right next step and scope of support.
Please keep patient information out of the booking form.